Clarksville Transit System

MISSION STATEMENT

The mission of the Clarksville Transit System is to plan, implement, maintain and manage a public transportation system that allows for maximum mobility for the community with an emphasis on safety, quality and efficiency.

All buses leave the Transit Center, located at 200 Legion Street, at approximately the same time and travel to the outer reaches of the city. The buses then return to the Transit Center at approximately the same time, enabling passengers to transfer from one route to another route to reach their final destination. Additionally, there are transfer points along each route for quicker transport.

By using the route maps, you can identify which route serves your needs.

Demand Response AREAS

If you need to travel into areas which are serviced by demand response buses, please call the information phone number one hour in advance or advise the bus operator you need this service. To find out if you live in a demand response area, please call 931-553-2470.

Please be patient between the hours of 2 to 7 p.m. as traffic congestion may cause bus delays.

Transit System Bus PhotoAdvertising with Clarksville Transit

Are you interested in advertising with Clarksville Transit System (CTS)? Our buses are a great advertising tool! CTS buses cover the majority of the City of Clarksville and we rotate our buses daily. This guarantees city-wide coverage of your business ad. Please contact Veronica Williams.

The Lift 

Van 543 Photo

The lift is a service for qualified disabled and elderly passengers. To qualify for this service you must complete an application and return it to the Transit Office. If under 70 years of age and not residing in an assisted living facility, you must call to schedule an appointment for an interview. After being approved by CTS, passengers must call the day before your trip by phone at 931-553-2470 before 4:30 p.m. to reserve your appointment. The cost for this service is $2.50 per ride.

For any questions regarding this service please call 931-553-2470. To access the Telecommunications device for the hearing impaired (TDD) please call 931-645-0160.

CTS Reasonable Modification Policy

CTS is committed to providing safe, reliable, courteous, accessible and user-friendly services to its customers. To ensure equality and fairness, CTS is committed to making reasonable modifications to its policies, practices and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities. Requests for modifications can be made by calling 931-553-2470, 931-553-2429 or emailing Transit. 

ParaTransit Application

Please download the Paratransit Application (PDF). This application must be printed out and manually completed. It cannot be filled out online.

Upon completion of the application you must call the CTS paratransit office to set up an interview to review your application with the Paratransit Supervisor.  Please do not mail the application.  Bring your application with you on the day of your interview. Please ensure that the application is 100% complete. Missing or incomplete information could result in a decision being delayed. Paratransit service will be provided to and from the interview at no charge if needed. To schedule your appointment, call (931)553-2470.

Paratransit interviews will be waived if the individual is over the age of 70 or resides in a nursing/assisted living home.  In these instances the individual should mail the application to:

Clarksville Transit System

Attn: Mrs. rhiannon griffey 

430 Boillin Lane 

Clarksville, TN 37040.


PARATRANSIT APPOINTMENT BOOKING

The Clarksville Transit System is excited to announce that riders of "The Lift" service can now book the appointments online. By clicking the link below, passengers can make an account and schedule the appointments. Same-day appointments will not be available for request.

  https://connect.paraplansoftware.com  

Once the request has been submitted, passengers will receive an email back stating whether the request was accepted, or rejected.

The new scheduling tool also enables passengers to receive a call from CTS, the day before their trip, to both confirm the trip, and inform the passenger of the approximate time for pick up.

Comments/Complaints

To leave a comment or file a complaint please submit the Americans with Disabilities Act (ADA) Complaint Form (PDF). This form can be mailed to:
430 Boillin Lane
Clarksville, TN 37040
Phone: 931-553-2470
Fax: 931-553-2401